Data Breaches Archives | Clifford Law Offices https://www.cliffordlaw.com/category/data-breach/ Thu, 29 Feb 2024 20:20:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://www.cliffordlaw.com/wp-content/uploads/2022/12/cropped-favicon-02-01-32x32.png Data Breaches Archives | Clifford Law Offices https://www.cliffordlaw.com/category/data-breach/ 32 32 Quest Diagnostics Reports Breach of Nearly 12 Million Patient Records https://www.cliffordlaw.com/quest-diagnostics-reports-breach-of-nearly-12-million-patient-records/ https://www.cliffordlaw.com/quest-diagnostics-reports-breach-of-nearly-12-million-patient-records/#respond Tue, 04 Jun 2019 02:25:32 +0000 https://www.cliffordlaw.com/?p=29448 One of the nation’s largest providers of blood testing just announced a widespread data breach of financial data, credit card information, Social Security numbers and medical data, and it is certain to be the subject of many lawsuits throughout the country. On June 3, 2019, Quest Diagnostics reported that about 11.9 million patients are affected after an “unauthorized user” apparently gained access in mid-May to its billing collections vendor, American Medical Collection Agency (AMCA). AMCA...

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One of the nation’s largest providers of blood testing just announced a widespread data breach of financial data, credit card information, Social Security numbers and medical data, and it is certain to be the subject of many lawsuits throughout the country.

On June 3, 2019, Quest Diagnostics reported that about 11.9 million patients are affected after an “unauthorized user” apparently gained access in mid-May to its billing collections vendor, American Medical Collection Agency (AMCA). AMCA provides services to Optum360, a Quest billing contractor. AMCA reported the scope of the breach May 31.

Clifford Law Offices has represented numerous consumers who have had their personal and financial data hacked, including that by medical providers. If you have been notified by Quest Diagnostics that your personal information was compromised in this recent breach of patient data, please contact Clifford Law Offices at 1-800-899-0410 or contact us online at www.CliffordLaw.com.

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Illinois Appellate Court Rules Advocate Data Breach Case to Proceed https://www.cliffordlaw.com/illinois-appellate-court-rules-advocate-data-breach-case-to-proceed/ https://www.cliffordlaw.com/illinois-appellate-court-rules-advocate-data-breach-case-to-proceed/#respond Mon, 28 Jan 2019 15:58:11 +0000 https://www.cliffordlaw.com/?p=26022 An Illinois appellate court recently ruled that a class action can move forward against Advocate Health and Hospitals Corp., for the theft of millions of patients’ private information including medical issues and social security numbers. Clifford Law Offices is serving as co-lead counsel in the matter against the major health care provider that stored unencrypted data containing the full names, addresses, birth dates, social security numbers, medical histories, medical diagnoses and health insurance information stored...

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An Illinois appellate court recently ruled that a class action can move forward against Advocate Health and Hospitals Corp., for the theft of millions of patients’ private information including medical issues and social security numbers.

Clifford Law Offices is serving as co-lead counsel in the matter against the major health care provider that stored unencrypted data containing the full names, addresses, birth dates, social security numbers, medical histories, medical diagnoses and health insurance information stored on computers in an office that was burglarized.

Four desktop computers containing this private and sensitive information of four million people was stolen from Advocate’s Park Ridge office in July, 2013.

The appellate court held on Dec. 24, 2018, that the consolidated complaints indeed stated a cause of action founded on an implied contract theory as a result of the identity theft. It reversed, in part, the trial court.

Plaintiffs alleged that Advocate had a duty to protect its patients’ private information as it had promised them through agreements that patients had expected and paid for.

“By accepting Advocate’s privacy policy in exchange for providing their sensitive information, plaintiffs accepted Advocate implicit and inescapable representation that Advocate would do something to protect that information,” the court wrote (emphasis in original). “It can be implied from the parties’ relationship that Advocate would take some steps to ensure that plaintiffs’ sensitive information would be shielded in some manner to prevent unauthorized disclosure of that information. In other words, plaintiffs’ allege that there was a meeting of the minds that plaintiffs’ sensitive information was sensitive and would be kept safe. The facts and circumstances surrounding the exchange of plaintiffs’ sensitive information could give rise to a contract implied in fact that Advocate would take some measures to ensure that plaintiffs’ sensitive information would not be disclosed to unauthorized third parties.”

The appellate court of three justices also found that plaintiffs may be entitled to damages for unjust enrichment, something that will be left to discovery and proof at trial.

“We intend to move full steam ahead on this matter on behalf of the millions of patients who suffered loss of their sensitive information through no fault off their own,” said Shannon M. McNulty, partner at Clifford Law Offices and head of the firm’s class action/mass tort practice area. “These cases are very complicated and take time, and we appreciate the patience of those who have been waiting for an answer regarding Advocate’s actions in relation to the stolen unencrypted data.”

Case name: Lozada and Krasick, et. al., v. Advocate Health & Hospitals Corp.
File No. 1-18-0320
Decided: Dec. 24, 2018

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Uber Increasing Background Checks of Drivers as FTC Expands its Data Privacy Settlement with Ride Sharing Company https://www.cliffordlaw.com/uber-increasing-background-checks-of-drivers-as-ftc-expands-its-data-privacy-settlement-with-ride-sh/ https://www.cliffordlaw.com/uber-increasing-background-checks-of-drivers-as-ftc-expands-its-data-privacy-settlement-with-ride-sh/#respond Mon, 16 Apr 2018 15:43:20 +0000 http://content.local/uber-increasing-background-checks-of-drivers-as-ftc-expands-its-data-privacy-settlement-with-ride-sh/ As the popularity of Uber increases, so does the problems associated with the ride-hailing company. Uber announced (April 12, 2018) that it will be conducting annual background checks on U.S. drivers, instead of just an initial check, as well as hire a company that will regularly monitor criminal arrests in an effort to keep riders safer. According to the website, 49 deaths, 92 assaults and 363 sexual assaults have been attributed to Uber and Lyft...

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As the popularity of Uber increases, so does the problems associated with the ride-hailing company.

Uber announced (April 12, 2018) that it will be conducting annual background checks on U.S. drivers, instead of just an initial check, as well as hire a company that will regularly monitor criminal arrests in an effort to keep riders safer.

According to the website, 49 deaths, 92 assaults and 363 sexual assaults have been attributed to Uber and Lyft drivers since 2013, and it says that “Uber doesn’t even bother to meet with drivers in person before allowing them to ferry passengers.” Uber began operating in the U.S. in 2009.

Last year the company was fined $8.9 million by the state of Colorado for allowing people with serious criminal or motor vehicle offenses to work as drivers, including some with previous felony convictions or major traffic violations including drunken driving, according to a story by Associated Press.

The company’s new CEO, Dara Khosrowshahi, the former CEO of Expedia, told the press that Uber conducts 15 million trips daily worldwide. He also announced an app that will become available in a couple of weeks that will allow riders to share their ride information with others as a safety precaution as well as a button to call 911 that will immediately inform dispatchers of their location.

Uber also is set to hire a company called Checkr that will conduct annual background checks, but it will not do FBI fingerprint checks. The FBI monitors felonies but not misdemeanors.

The ride-sharing company also is facing issues with a 2016 data breach of more than 20 million users that is just now coming to light. The Federal Trade Commission (FTC) chastised Uber for failing to disclose the leak last year and sanctioned the company for a similar data breach that happened in 2014. The FTC took Uber to task for waiting more than a year after discovering the data breach that Bloomberg News revealed last November. It also was reported that Uber had even paid the data attackers $100,000 to delete the data and keep the breach quiet.

In the latest breach, Bloomberg News reported late last year that 25.6 million names and email addresses of U.S. riders and drivers were compromised as well as 22.1 million names and mobiles phone numbers and even hundreds of thousands of names and driver’s license numbers had been hacked, according to the FTC complaint. As a result, last week Uber agreed to an expanded new settlement with the FTC over its privacy and data security services. Under the revised settlement, Uber must submit all of its privacy audits to the FTC, and it will face civil penalties if it fails to disclose another breach.

Last year, Uber co-founder and CEO Travis Kalanick was removed in June following accusations that the company created a hostile working environment for female employees. Khosrowshahi was named chief executive officer in August and promised a transparent management style.

As the brand continues to grow globally, the new CEO predicted last year that the company may go public in 18 to 36 months.

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How to Avoid and Handle Breaches in Your Data https://www.cliffordlaw.com/avoid-handle-breaches-data/ https://www.cliffordlaw.com/avoid-handle-breaches-data/#respond Wed, 25 Jun 2014 00:16:48 +0000 http://content.local/avoid-handle-breaches-data/ Clifford Law Offices partner and attorney, Shannon M. McNulty gave legal advice on a variety of questions regarding breaches in data in a recent interview. She advised that if you have been notified that your account has been breached, you should check all of your payment and bank accounts. You should also contact your bank and ask them to re-issue credit or debit cards so the card numbers can be disassociated with your active account....

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Clifford Law Offices partner and attorney, Shannon M. McNulty gave legal advice on a variety of questions regarding breaches in data in a recent interview. She advised that if you have been notified that your account has been breached, you should check all of your payment and bank accounts. You should also contact your bank and ask them to re-issue credit or debit cards so the card numbers can be disassociated with your active account.

“Consumers should be careful of which retailers they allow to have access to their personal information,” McNulty states. Even if you have not been notified with a breach, she encourages reading the privacy policy of stores you are associated with to better understand what information is being collected of you and how long they store that information.

The Chicago personal injury lawyer also discussed how personal data becomes compromised, who is responsible for data that has been breached, what are the grounds to file a class action lawsuit, and more. Watch the full interview and learn more about breaches in data here:

Shannon McNulty is a personal injury lawyer and wrongful death attorney who has been at Clifford Law Offices since 2003. Previous to Clifford Law, she worked ten years with the administration of the Chicago Police Department, where she served as the Director of Administration in the Bureau of Operational Services. To learn more about McNulty, click here.

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Target Tech Executive Resigns https://www.cliffordlaw.com/target-tech-executive-resigns/ https://www.cliffordlaw.com/target-tech-executive-resigns/#respond Mon, 10 Mar 2014 19:58:44 +0000 http://content.local/target-tech-executive-resigns/ Target Corp.’s chief information officer who was in charge of the chain’s computer systems resigned Wednesday (March 6, 2014) following the massive data breach over the holiday season to which the retailer recently admitted. It was reported in The Wall Street Journal (“Tech Executive at Target Resigns After Data Breach,” March 6, 2014) that Beth Jacob, the executive in charge of the discounter’s computer systems, is leaving as Target is reported to be working on...

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Target Corp.’s chief information officer who was in charge of the chain’s computer systems resigned Wednesday (March 6, 2014) following the massive data breach over the holiday season to which the retailer recently admitted. It was reported in The Wall Street Journal (“Tech Executive at Target Resigns After Data Breach,” March 6, 2014) that Beth Jacob, the executive in charge of the discounter’s computer systems, is leaving as Target is reported to be working on overhauling its security system. Business Insider reported that changing to a more secure “data chip” and PIN system, similar to what is already used throughout Europe, could cost the retailer $100 million. Analysts have reported that costs related to the data breach (totaling some $61 million) have been mostly covered by insurance carried by Target. Lary Dignan for Between the Lines reported on Feb. 26, 2014, that $44 million was covered by insurance, but the loss in customer confidence cannot be calculated for Target’s data being hacked into through what has been said to be an air-conditioning firm it used. “Target’s security system has been criticized by experts who say the retailer’s failure to take basic steps, like walling off its payment system from the rest of its vast network, made it easier for hackers to steal data from 40 million credit-and debit-card accounts during a three-week period last year, beginning with the high-traffic Black Friday shopping weekend,” The Wall Street Journal story reported. It also has been reported that as many as 110 million shoppers may have been affected by the data breach and had their privacy comprised. In the meantime, The Wall Street Journal is reporting that Target Chief Executive Gregg Steinhafel said the company is looking outside Target for an interim chief information officer to guide the future efforts of the company in this area. The company is said to continue to be investigating how the data breach occurred and to map out a future plan of its security system, which may mean changing the company’s organizational structure, “We are undertaking an overhaul of our information security and compliance structure and practices at Target,” Steinhafel said in an emailed statement, according to The Wall Street Journal. The story also reported that Ann Scovil, vice president of risk assurance and compliance, is leaving Target at the end of March as part of a planned retirement.

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Sally’s Beauty Supply Detected Attempt at Data Breach; Wall Street Journal Reports Beauty Supply Company CEO’s Sale of Millions in Stock “Preceded Disclosure that the Retailer is Probing an Attempted Data Breach” https://www.cliffordlaw.com/sallys-beauty-supply-detected-attempt-data-breach-wall-street-journal-reports-beauty-supply-company-ceos-sale-millions-stock-preceded-disclosure-retailer-probing-attempted/ https://www.cliffordlaw.com/sallys-beauty-supply-detected-attempt-data-breach-wall-street-journal-reports-beauty-supply-company-ceos-sale-millions-stock-preceded-disclosure-retailer-probing-attempted/#respond Mon, 10 Mar 2014 15:58:09 +0000 http://content.local/sallys-beauty-supply-detected-attempt-data-breach-wall-street-journal-reports-beauty-supply-company-ceos-sale-millions-stock-preceded-disclosure-retailer-probing-attempted/ In the wake of The Wall Street Journal reporting that Sally’s Beauty Supply was investigating an attempt at a data breach of its customers (“Sally Beauty Detects Attempt at Data Breach,” March 6, 2014) comes a follow-up story that the company’s CEO sold $16.2 million in stock shortly before the retailer announced the investigation to the public. “Sally Beauty’s CEO Sold Stock” (The Wall Street Journal, March 8-9, 2014) reports how CEO Gary Winterhalter, 61,...

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In the wake of The Wall Street Journal reporting that Sally’s Beauty Supply was investigating an attempt at a data breach of its customers (“Sally Beauty Detects Attempt at Data Breach,” March 6, 2014) comes a follow-up story that the company’s CEO sold $16.2 million in stock shortly before the retailer announced the investigation to the public. “Sally Beauty’s CEO Sold Stock” (The Wall Street Journal, March 8-9, 2014) reports how CEO Gary Winterhalter, 61, cut his holdings in the company by about a third in the last month – about $13.4 million in stock and vested options last month and an additional $16.2 million in company stock the first week of March. “None of the most recent sales were prearranged under the typical automatic-trading agreements that executives use to insulate themselves from insider-trading concerns,” the March 8-9 story reports in The Wall Street Journal. The story went on to say that the sales were part of the CEO’s “estate-planning strategy and were unrelated to the attempted data breach or concerns about the chain’s performance.” The beauty supply chain operates more than 2,700 U.S. stores. “Mr. Winterhalter’s February stock sales occurred before the company knew about the attempted data breach,” the company said, according to The Wall Street Journal story. The company said it has hired the computer forensics unit of Verizon Communications Inc. to investigate the attempt to breach its data system. Company representatives said they noticed unusual activity Feb. 24 this year but as yet has not reported any evidence that payment card or consumer data was taken.

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Target, Nieman Marcus and now Michaels https://www.cliffordlaw.com/target-nieman-marcus-michaels-2/ https://www.cliffordlaw.com/target-nieman-marcus-michaels-2/#respond Mon, 03 Mar 2014 20:00:51 +0000 http://content.local/target-nieman-marcus-michaels-2/ Now comes word that Michaels, the country’s largest arts and crafts store, apparently has experienced a credit card breach of its customers across its more than 1,200 stores. Michaels issued a statement that it “recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the Company may have experienced a data security attack.” When will this ever come to an end? Retailers are aware that hackers...

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Now comes word that Michaels, the country’s largest arts and crafts store, apparently has experienced a credit card breach of its customers across its more than 1,200 stores.

Michaels issued a statement that it “recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the Company may have experienced a data security attack.”

When will this ever come to an end? Retailers are aware that hackers are out there, yet the retailers are more than happy to accept your credit card information and use it for their own marketing purposes. Perhaps they should be more proactive in looking into the Smart Chip.

That’s a credit card technology where cards are embedded with chips requiring the cardholder to put in a pin or sign for each transaction to be approved. It also is more difficult for hackers to steal the information contained in a “Smart Chip” card because the pin number is necessary.

Reportedly a more secure method, “Smart Chips” are already in use in Europe and other places around the world. Why not the U.S.? Too much money, too much trouble for the retailer? It is now the legal system trying to get answers for the consumers on these technology issues when instead it should be the retailers who are out in front.

If you have been the victim of the Target data breach, contact Clifford Law Offices to sign up for the class action lawsuit action at 312-899-9090

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“Target Staff Had Warnings,” Wall Street Journal Reports https://www.cliffordlaw.com/target-staff-had-warnings-wall-street-journal-reports/ https://www.cliffordlaw.com/target-staff-had-warnings-wall-street-journal-reports/#respond Mon, 03 Mar 2014 19:24:48 +0000 http://content.local/target-staff-had-warnings-wall-street-journal-reports/ In a recent article in the Wall Street Journal (“Target Staff Had Warning,” Feb. 15-­16, 2014), it was reported that Target Corp.’s computer security staff, “raised concerns about vulnerabilities in the retailer’s payment card system at least two months before hackers stole,” what turned into some 110 million credit and debit numbers of customers. Apparently memos were distributed last spring by the federal government and private research firms on the “emergence of new types of...

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In a recent article in the Wall Street Journal (“Target Staff Had Warning,” Feb. 15-­16, 2014), it was reported that Target Corp.’s computer security staff, “raised concerns about vulnerabilities in the retailer’s payment card system at least two months before hackers stole,” what turned into some 110 million credit and debit numbers of customers.

Apparently memos were distributed last spring by the federal government and private research firms on the “emergence of new types of malicious computer code targeting payment terminals,” the story reported by Wall Street Journal reporters Danny Yadron, Paul Ziobro and Devlin Barrett. The response from the Minneapolis ­based Target was that “at least initially [it] was brushed off.”

Target representatives declined to comment to the newspaper to confirm or deny on the warning.

What was particularly frightening in the story was the reporters stating, “The new details, culled from interviews with former Target employees, people with knowledge of the post ­breach investigation and others who work with large corporate networks, show that the breach wasn’t entirely a bolt from the blue, but instead a sophisticated attack on a known point of vulnerability.” Yet, the story goes on the report that Target’s Chief Financial Officer, John Mulligan, told Congress that the company wasn’t aware of the malicious computer code until notified by federal investigators late last year.

Also concerning in the story is the reporting that, “Several members of Target’s cybersecurity team left the company in the months before the hack.”

Clifford Law Offices is part of the legal team that represents a number of Target customers who have had to deal with the compromise of their private information, including some people dealing with fraudulent charges. If you have been the victim of the Target data breach, contact Clifford Law Offices to sign up for the class action lawsuit action, 312­-899-­9090 or visit www.CliffordLaw.com

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Continued Reports of Data Breaches Cause Mounting Concerns of Identity Theft https://www.cliffordlaw.com/continued-reports-data-breaches-mounting-concerns-identity-theft/ https://www.cliffordlaw.com/continued-reports-data-breaches-mounting-concerns-identity-theft/#respond Wed, 29 Jan 2014 17:44:48 +0000 http://content.local/continued-reports-data-breaches-mounting-concerns-identity-theft/ If you shop at any of the retailers implicated in recent data breaches, such as Target, Neiman Marcus and now, possibly, Michaels, you may wonder what you can do to protect your identity. One of the first steps that experts advise is to cancel your old debit or credit cards and obtain new ones. Also, a prudent step would be to change your PIN numbers and passwords for your accounts as soon as you are...

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If you shop at any of the retailers implicated in recent data breaches, such as Target, Neiman Marcus and now, possibly, Michaels, you may wonder what you can do to protect your identity. One of the first steps that experts advise is to cancel your old debit or credit cards and obtain new ones. Also, a prudent step would be to change your PIN numbers and passwords for your accounts as soon as you are made aware of any possible threat or incursion to your identity. Daily monitoring of these same accounts and monthly examination of your statements is also a key part of identifying fraudulent activity. If you find any such activity, reach out to your card companies immediately, in person or over the phone, and in writing. Some retailers that have allowed unauthorized access to credit and debit cardholders’ personal information may offer “free” credit monitoring. Consumers should read carefully all terms and conditions associated with any credit monitoring offer, and make certain that when the “free” use period expires, they are not charged fees for continued monitoring. Also, be mindful that even consumers who have used the free credit monitoring, have still experienced subsequent identity theft incidents.

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Target, Nieman Marcus and now Michaels https://www.cliffordlaw.com/target-nieman-marcus-michaels/ https://www.cliffordlaw.com/target-nieman-marcus-michaels/#respond Tue, 28 Jan 2014 16:26:31 +0000 http://content.local/target-nieman-marcus-michaels/ Now comes word that Michaels, the country’s largest arts and crafts store, apparently has experienced a credit card breach of its customers across its more than 1,200 stores. Michaels issued a statement that it “recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the company may have experienced a data security attack.” When will this ever come to an end? Retailers are aware that hackers...

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Now comes word that Michaels, the country’s largest arts and crafts store, apparently has experienced a credit card breach of its customers across its more than 1,200 stores.

Michaels issued a statement that it “recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the company may have experienced a data security attack.”

When will this ever come to an end? Retailers are aware that hackers are out there, yet the retailers are more than happy to accept your credit card information and use it for their own marketing purposes. Perhaps they should be more proactive in looking into the Smart Chip.

That’s a credit card technology where cards are embedded with chips requiring the cardholder to put in a pin or sign for each transaction to be approved. It also is more difficult for hackers to steal the information contained in a “Smart Chip” card, because the pin number is necessary.

Reportedly a more secure method, “Smart Chips” are already in use in Europe and other places around the world. Why not the U.S.? Too much money, too much trouble for the retailer? It is now the legal system trying to get answers for the consumers on these technology issues when instead it should be the retailers who are out in front.

If you have been the victim of the Target data breach, contact Clifford Law Offices to sign up for the class action lawsuit action, 312-899-9090

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